FAQ

We are the most dynamic life insurance company in Romania, leader on the bank insurance market, the partner of the biggest bank in Romania, BCR.

We have a complex portfolio of products and services adapted to the needs of our clients and to the ongoing changing requirements of the market.

The insurance products of BCR Asigurari de Viata VIG differentiate through quality, competitive rates and innovation.

The life insurance has the role to protect your family and those persons that depend financially on you event from the first payment. Regardless of the type of policy you acquire, the life insurance guarantees that, if something unpredicted happens, your loved ones will continue to benefit from the financial support that they need.

• guarantees your financial stability in case of occurrence of unforeseen events
• cerates valuable reserves for important moments in life: birth of a child, marriage, a valuable procurement etc.
• the sooner you make it, the more valuable it is to you and costs you less
• you may adapt it to your needs and to the changes in your life and in the life of your loved ones, as well as to your financial availabilities
• it offers your child an easier and safer start in the adult life: ensures the payment of the studies he would like to attend or the initiation of a major project
• offers you an additional income when you retire 
• pays the mortgage in the unfortunate event of your death or ensures the payment of the credit installments in case of unforeseen events such as unemployment, incapacity of work, thus protecting your loved ones and keeping in the family the asset purchased by means of the bank loan

Yes, there are life insurances that, apart from the protection component, also have a saving component. In this case, the life insurance is of a real use, being able to ensure the additional incomes for important stages in your life.

The first step is to get in touch with an insurance counselor. He will help you make the choice that will best represent your interests, starting from a detailed and professional analysis of your needs.

Once you jointly analyzed your needs according to parameters such as: family status, financial status etc., the counselor will present to you the product that best suits you, so that you may make a better grounded decision.

Any change in your life brings new needs and opportunities that may be capitalized through the insurance policy. It may be the time to add new additional clauses to your insurance, conclude an annuity for you newly-born child, increase the insured amount by your death insurance etc. Contact your insurance counselor and inform him about the changes in your life. You will find out from him what options you have and you may thus maximize the benefits of your insurance.

Yes. On the anniversary date of your insurance contract, you may operate this amendment by choosing the payment frequency that you believe it advantage

We inform you about the value of your account, the evolution of the unit-linked investment programs or of the index-linked insurance, if you benefit from such insurances, the opportunity to recapitalize your policy, manners to pay the insurance premium, the procedure of indemnity in case of occurrence of the insured event and any other information on your insurance – on request.

If you are no longer able to financially support the current insurance premium, you have the possibility to reduce its quantum. You must know that, consequently, the insured amount will also be reduced.

If this financial impossibility is for a limited period of time, there is a grace period of 60 days that you have at your service to be able to pay and continue to benefit from the protection offered by your life insurance.

In case of traditional life insurances – the contract is suspended for the period of 90 days. In this period, you may resume at any time the payment of the outstanding premiums.

In the case of the unit-linked insurance – the contract will become free for the payment of premiums (the paid premiums constitute a unique premium) if two years have passed since the enforcement of the policy and all the premiums have been paid until then.

First of all, you must notify (within 15 days since the occurrence of the insured event) BCR Asigurari de Viata VIG so that we may honor the provisions of your insurance.

On the web site www.bcrasigviata.ro you will find the entire documentation for the incorporation of the damage file that must be submitted to our central headquarters of 21 Rabat street, district 1, Bucharest.

As soon as we receive the documentation, we will initiate the event assessment procedure, and the file will be solved within 30 days.

The unit linked investment program evolves depending on its degree of risk. The degree of risk is given by the target structure of the portfolio. Our investment policy pursues a diversified portfolio for a better risk dispersion.

If you opted for a program with low or medium degree of risk (such as BCR PIANO and BCR FORTE), you may expect a smaller output, respectively medium, but safer for your investment.

If you opted for an investment program with a high degree of risk (BCR FORTISSIMO), you have the chance of a much bigger output, but with bigger volatility, registering big oscillations (increases and decreases).  

You may choose a combination of the three programs with various degrees of risk, an investment mix between two or even three programs, thus dividing your investment on several levels of rentability.

You have the possibility to pursue the evolution of the investment programs and decide on the modification of the initially allocated percentage.

For any amendment you would like to operate in your policy, it is best to contact your insurance counsellor.

Underwriting means the medical assessment of the death risk.

The risk assessment takes into account the client’s medical history and the medical information included in the medical documentations additionally requested, when the case may be.

Technically, your risk is analyzed following your medical records or predispositions. It is absolutely natural for an insurance company to know its client well and the risks it will undertake in its relation with said client.

You may benefit from your life insurance in all the situations covered by your insurance policy.

For instance:

You have a pension insurance and the insurance contract has reached its deadline? You will start collecting the guaranteed income, according to the policy.

You have a life insurance with a protection component in case of death or to which you attached various clauses (serious illness, hospitalization, invalidity, payment incapacity etc.)? The beneficiaries of the policy will receive the insured amount in case such events occur.

In case of occurrence of the insured event, BCR Asigurari de Viata VIG must be notified within 15 days

During your insurance contract, you may:

Modify the insurance amount and the covered risks

Attach additional clauses

Supplement the payment of the insurance premium

Change the investment programs (valid for unit linked insurances)

Change the beneficiary of the insurance

Make the contract free to pay premiums

Buy back or terminate the insurance contract, but we recommend you that, before you make this decision, you should contact us to analyze together the solutions to continue to benefit from the opportunities that your insurance offers you.

Reinforce the insurance contract, resuming the payment of premiums

It is the amount you receive following the termination of your insurance contract before the deadline set in the contract. The buy-back value is calculated and paid for the insurances that have a saving or an investment component beside the protection one. The buy-back value applies only to the portion destined for saving or for investment and this is precisely why it is smaller than the amount of the paid premiums. Its value depends on several factors: type of insurance, year of the insurance contract. The termination of the policy during the contract is not an advantageous solution, this is why it is better that, before deciding to terminate the contract before the maturity, you should assess with your counselor all the alternative solutions.