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What should you do in case the insured event occurs

  1. The insured or the insurance beneficiary must notify BCR Asigurari de Viata Vienna Insurance Group about the insured event.
  2. The notification must be made within 15 days after its occurrence.
  3. For setting up the claim file select from Useful Info the documents that must be completed and sent them to the insurer.
  4. Send the documents to BCR Asigurari de Viata Vienna Insurance Group headquarters personally or by mail to the address: Rabat street no. 21, sector 1, Bucharest.
  5. As soon as they have the documentation described above will start the evaluation procedure of the event and let you know about the settlement of the claim file within 10 to 30 days after the deposit of the last document required, depending on the type of insurance that have.